1. Cost - How much money do you lose when your company is down for even just one day? Paying for IT Support 24/7 definitely saves your company money in the long run. The down time is greatly reduced as well as the possible loss of everything that makes your business run. These days a proper IT infrastructure is not a luxury, it is a necessity.
2. Peace of Mind – When you know your company is protected, there’s no secure feeling like it. We haven’t even mentioned cloud backup, because knowing that nothing is ever really “erased” is priceless.
3. Expertise – When a company hires an IT person, they do not realize that they are only hiring that ONE person’s skills and knowledge. Not to mention, giving that person benefits, vacation, sick days, etc. When they hire us, they get a whole company full of knowledge and skills without the benefits and PTO. When one person cannot figure out an issue, it is escalated to the next person. A whole team of experts in their own fields and right in your back pocket.
4. High Responsiveness – We’ve got your ticket in our system the moment you send us an email saying you need support. With 2 on call techs and our alert monitoring remediation team, we’re on it…and fast.
5. Monitored and Protected ALL the time – Knowing there is an entire team monitoring your business at all hours and keeping the vulnerabilities at bay should help you sleep at night. Easter Sunday? We’ve got you. Christmas Eve? Still here. We are not new to holiday emergencies and we actually thrive on getting business back up and running no matter what day it is.
If these five reasons are not enough to convince you to check out a company like us that has IT support 24/7, then send us an email to info@acropolistech.com. We’ll give you a few more!
Blog written by Maria Berra 1/13/21
Currently using another IT provider that does not offer 24/7 support? Fill out the form below and let’s chat! Or you can call us at 800.742.6316.