Whether you run a small retail business or large manufacturing industry, outsourcing (some or all) your business IT operations can prove beneficial for your business in many ways. In fact, more and more business owners are opting to partner with managed IT services providers locally and globally, due to its various advantages.
To many businesses, outsourcing IT services can seem a difficult decision to make, they may get confused or lost in weighing down its pros and cons. However, all these queries can be easily answered if you contact the right managed services provider. Not only will its team guide you regarding the benefits and risks but also help you out in the big decision every step of the way.
One such managed IT services provider is the Acropolis Technology Group where we always give preference to our client’s needs and concerns first. From daily system maintenance to solving big IT emergencies, Acropolis will handle it all for you!
In this article, our experts at Acropolis have listed down 5 top benefits of outsourcing IT services, to help you scale your business without any tension.
1. Help from Top-Tier Experts
The field of IT is evolving and expanding globally with time. New trends, software, compliance programs, and advanced technologies are seeing the light of day. Consequently, companies have been left with no choice but to either invest in an expert IT team or outsource IT services to an experienced managed IT services provider.
In-house IT teams can be useful for daily system maintenance and tech support but if you want them to handle more challenging technical issues, you must constantly work towards updating their skills and expertise to cope up with the changing technology demands. However, if you hire a managed IT services provider, you will get services of tech experts who are experienced enough to handle any challenge or technical problem- be it a sudden data breach or an emergency remote backup recovery. You will be able to depend on their team and trust them completely because you will have the peace of mind that your company operations are in safe hands.
A tech team from a managed services provider can add valuable knowledge and innovative technology to your business operations, turning processes much smoother and faster. This in-depth experience and profitable skill set can only be sought through an external party and not your in-house team.
2. Regular Security Checks and Monitoring
A managed services provider will act as your proactive support system which will keep your data security always in check. Not only will it perform constant monitoring of your systems, network, and data but also catch and fix any potential bugs or issues before they become a real threat.
Also, the managed services provider will ensure that your confidential and sensitive business data remains safe from cyber threats and dangerous hackers by using advanced security procedures and practices. Any mandatory backups to external/remote servers will be performed timely and without any delays. In this way, your systems will continue to run smoothly while diminishing any risks associated with data loss and theft.
Another great advantage of outsourcing IT services is the 24/7 dedicated support it offers to its customers. You can get around-the-clock tech support from a specialist within a few minutes. This means that anyone from your staff looking for even the simplest of solutions such as resetting an old password be it at 3 a.m. can contact the managed IT services provider for help. They may answer it on phone or through a remote connection to solve the issue.
3. Focus on Earning Money
By outsourcing IT services, businesses can focus on what brings money to the table, i.e., their core business operations. Managers and CEOs are busy people who can’t afford to get distracted by technical issues, otherwise, businesses will suffer. If they try to multitask between different activities outside of core business goals, valuable money and time will be compromised. By teaming up with a managed services provider, they can focus their energy on areas that fall under their competencies rather than dealing with system breakdowns or application downtime.
Consider outsourcing your IT needs if you would like to increase your productivity as well as your consumer base. The external team of IT experts will not let you become a victim of a data breach, data theft, server failure, or any other technical issue. Since they will diagnose and fix any technical problems as they appear, everything will run smoothly. Consequently, customers will trust your service and your business will expand.
4. Fixed Expenses
If you have an internal IT team that is handling all the technical duties, then you must know how difficult it is to keep track of the ever-varying expenses and to create exact budgets. As the technology is changing so are the salaries, subscription fees, equipment costs, and pricing plans. However, that is not the case with outsourcing. If you hire a managed provider, you will have to do a fixed monthly payment only, making it easier to predict your IT budget for the month.
Moreover, companies can choose to upgrade their service plan whenever they see the need and as their business grows. So, scalability is another advantage that comes with outsourcing.
5. Single Point of Contact
Outsourcing IT services allows you to streamline everything technical into a single point of contact. Since your managed IT service provider handles it all under one team whether it is data monitoring, data storage, data management, cybersecurity, or technical inquiries, it makes the whole process much more effective and efficient!
A quality managed IT services provider will provide you with one dedicated team that will have all the resources and the expertise to start new tasks or fix old issues right away. Handling the same issue in-house will involve multiple departments and various staff members who will do the hiring, pass the budgets, contact the right people, do the training, and so on.
Is outsourcing your IT services a good idea?
There’s no doubt that outsourcing IT operations can be pretty advantageous for your business growth. Although outsourcing does accompany some risks alongside it, its benefits naturally outweigh them. Any company that hires a competitive managed IT services provider, will see its company to a whole new level in just a short period of time.
In-house IT teams can only assist your businesses as far as day-to-day IT operations, but as your company grows so is the need for integrated technology in all departments. Your IT personnel can quickly become overwhelmed with the workload and complexity of it. Therefore, hiring a third party to handle specialized as well as dedicated IT services is the smartest way out. If you do that, you will no longer have to worry about the in-house IT team’s training, full-time salaries, certifications, vacations, or sick leaves.
Companies, nowadays, deal with plenty of different forms of payments such as debit cards, credit cards, online payments, E-Cheques, etc. By outsourcing, you can minimize the risks related to payment modes, money transfer, and sensitive customer data.
Unless your IT team excels in IT security, you’ll need expert feedback on how to save your company’s confidential information from viruses, hackers, and other serious cyber threats. Outsourcing lets you protect your company assets against dangerous digital threats since a managed services provider owns advanced security tools as well as the expertise to use them at the right place at the right time. Moreover, implementing a high level of security is often quite expensive but outsourced services will cover you up in this regard as well.
Looking to hire a Managed Services Provider?
Are you in search of an experienced Managed IT Service Provider? Then get in touch with the Acropolis Team now! We support businesses across many industries on their journey to success. Our experts provide fast response and practice high diligence so that you will no longer have to worry about digital issues that cost you business.
Blog written by: Adnan Ahmed